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You can purchase your items online and pick them up at our street store or ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your orders get to you on time. At the Secure Checkout page, you'll see the ordered item’s description, its price, and delivery time. Where available, you can also choose a faster delivery method for each item on your order for an additional fee. Delivery times vary depending on your selected delivery address, availability of your items, and the time of the day you place your order. To be eligible for returns, your item must be in the same condition you received it, unworn or unused, with tags and in its original packaging. You will also need a receipt or proof of purchase. Note: If the lamination on any of the products is open or torn, the product is not returnable. To initiate returns, you can contact us at milansazoul@gmail.com. If your return is accepted, we will send you a returns shipping label, as well as instructions on how and where to send your package. Items sent to us without first requesting a return will not be accepted. You can always contact us for any return question at . milansazoul@gmail.com Damage and issues Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item, so that we can evaluate and correct the problem. exchanges The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you as soon as we receive and inspect your return, and let you know if the refund is approved or not. If approved, you will be automatically refunded using the original payment method. Please remember that it may take some time for your bank or credit card company to process and send the refund as well.milansazoul@gmail.com call us For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email milansazoul@gmail.com Or via Whatsapp +963960069398